Terms of Use

Terms of Use

Welcome to Force Maps HQ / FMHQ Tune Portal ("we", "us", "our").

By accessing or using this website (https://fmhq-tune.com ), you agree to be bound by these Terms of Use. If you do not agree, please refrain from using this website.

1. Website Purpose

This website provides:

Information about our products and services Online purchasing of digital and/or physical services File upload and service request functionality Booking and appointment scheduling 2. Use of Website

You agree to:

Use this website for lawful purposes only Not attempt to gain unauthorized access to any part of the website Not interfere with the website’s functionality or security

We reserve the right to restrict or terminate access at our discretion.

1. Pricing & Product Information All prices are listed in South African Rand (ZAR) unless otherwise stated While we strive for accuracy, pricing and product information may contain errors

❗ We reserve the right to:

Correct any pricing or description errors Cancel or refuse any order placed based on incorrect pricing Update pricing at any time without prior notice

If an error is identified after an order is placed, we will notify you before proceeding.

1. Orders & Payment Terms Full payment is required before any product or service is delivered We reserve the right to withhold any product, file, or service until payment has been received in full and cleared Orders may be declined or cancelled at our discretion

For digital services:

Files will only be delivered once payment is confirmed 5. Digital Products & Refund Policy

Due to the nature of digital products:

❗ All digital sales are final ❗ No refunds will be issued once a file has been delivered

Exceptions may apply only if:

A product is proven defective due to our error 6. Appointments & Bookings Appointments made through this website are subject to availability A booking is only considered confirmed once: Payment (if required) is received, or Confirmation has been issued by us

We reserve the right to:

Reschedule or cancel appointments if necessary Refuse bookings at our discretion

Customers are responsible for arriving on time and providing correct booking information.

1. Service Disclaimer

By purchasing or using our products/services:

You acknowledge that all services and files are used at your own risk We are not responsible for: Vehicle damage Mechanical failure Incorrect installation Misuse of products

It is the customer’s responsibility to ensure correct usage and compatibility.

1. Legal Compliance

You agree that:

You are responsible for complying with all applicable laws Certain modifications (including emissions-related changes) may not be legal in all regions You use our services at your own discretion and legal responsibility 9. Intellectual Property

All content on this website, including:

Text Files Branding Graphics

Remains the property of Force Maps HQ / FMHQ.

Unauthorized copying, distribution, or resale is strictly prohibited.

1. Website Availability

We do not guarantee:

Continuous availability of the website Error-free operation

We may modify, suspend, or discontinue any part of the website at any time without notice.

1. Limitation of Liability

To the fullest extent permitted by law:

We shall not be liable for:

Any direct or indirect damages Loss of profits or business Any damages arising from use of this website or its services

Use of this website is entirely at your own risk.

1. Changes to Terms

We reserve the right to update or modify these Terms at any time. Continued use of the website constitutes acceptance of any updated Terms.

1. High-Risk Vehicles & Right to Withhold Refunds

In certain cases, a vehicle may be identified as high-risk due to existing mechanical faults, excessive wear, prior modifications, or diagnostic findings.

Where such risks are identified:

We reserve the right to advise the customer prior to performing any service that the vehicle may be at risk of failure. If the customer chooses to proceed after being advised, this constitutes full acceptance of the associated risks.

By proceeding under such circumstances, the customer agrees that:

Any resulting damage or failure (including but not limited to engine failure, turbo failure, or drivetrain issues) is not the responsibility of Force Maps HQ / FMHQ No refunds, chargebacks, or compensation will be issued in relation to such failures

We further reserve the right to:

Withhold any refunds or disputed funds where it is determined that: The customer was warned of the risks prior to service, and The customer chose to proceed regardless

This clause applies regardless of whether the failure occurs immediately or after a period of use.

Contact Information

📧 Email: forcemaps@gmail.com 📞 Phone: +2783 209 2981 🌐 Website: https://fmhq-tune.com